Refund Policy
The cryptocurrency mining industry operates within a unique framework, characterized by pricing fluctuations and other factors that can complicate the exchange or return process. Therefore, it is essential to exercise caution when placing an order.
Refunds
Refunds may be granted under the following terms and conditions:
- A penalty of up to 5% of the total amount may apply to refunds.
- Refunds are only applicable to orders that have not yet been delivered to the recipient’s address.
Damages and Issues
Upon receipt of your order, please conduct a thorough inspection. Should you identify any defects, damages, or discrepancies with your order, kindly refuse to accept the delivery. By doing so, we can promptly address the issue and ensure a satisfactory resolution.
Exchange Policy
Exchange requests are subject to the following terms and conditions:
- Exchanges are only permissible for orders that have not yet been delivered to the buyer’s address.
- Upon requesting an exchange, the item’s cost will be recalculated based on prevailing market prices.
- The customer is responsible for covering any additional shipping fees incurred during the exchange process.
We appreciate your understanding and cooperation in adhering to these policies. Should you have any further inquiries or require assistance, please do not hesitate to contact us.